Conduct product presentations, demonstrations, and training sessions, and make educational to educate customers on product capabilities and benefits.
Interact with customer to understand their needs, address inquiries, and provide personalized product recommendations.
Stay informed about market trends, competitors, and customer feedback to contribute to product development and enhancement efforts.
Assist in creating product documentation, user manual, and marketing material to support sales and customer engagement.
Develop training material, FAQ, and troubleshooting guide to help customers effectively use and troubleshoot the product.
Stay current with industry trends, new technologies, and product advancement through self-study, training, and attending relevant workshops or conferences.
Qualifications :
Bachelor's degree in chemistry.
Excellent communication and presentation skills to effectively convey product information and benefit to customers.
Experience as a user of analytical laboratory instruments.